August 14, 2008 – The Michigan Occupational Safety and
Health Administration (MIOSHA), an agency in the Michigan Department of Labor &
Economic Growth (DLEG) was named a winner of the 2008 Alfred P. Sloan Award for
Business Excellence in Workplace Flexibility today, distinguishing the
employer as a leading practitioner of workplace flexibility in Michigan and across the nation. MIOSHA was one of 12 winners recognized at
an awards ceremony sponsored by the Detroit Regional Chamber at the MGM Grand.
The Alfred P.
Sloan Awards for Business Excellence in Workplace Flexibility are part of
the When Work Works project, an ongoing initiative of Families and
Work Institute, the Institute for a Competitive Workforce (an affiliate of the
U.S. Chamber of Commerce), and the Twiga Foundation. Through When
Work Works, these partner organizations provide research, resources, and
recognition to employers nationwide, and share the results of research on
creating effective and flexible workplaces that meet the needs of the 21st century.
"As
employees struggle with busy schedules and soaring gas prices, we know they
want options on how and where they perform their jobs," said Michigan Governor Jennifer M. Granholm. "That's why alternative work schedules like
compressed work weeks and telecommuting is so important – not only for MIOSHA – but across state government. To make Michigan a great place to do great work, we
recognize the future of the workplace has to be flexible."
The
mission of the MIOSHA Program is to protect the safety and health of Michigan's working men and women. The agency has been in the forefront of Governor
Granholm's efforts to offer alternative work scheduling options. For MIOSHA, the journey began in 2000 with a
Culture Survey. The results showed a
high percentage of staff felt very connected to their mission, but there was
opportunity to make MIOSHA a better place to work.
MIOSHA
administrators and managers did the right thing. To become a more flexible organization takes
a lot more than just implementing work schedule options. For MIOSHA, it started with steps to create a
much more participatory management culture. Today, eight years later, MIOSHA staff report
a much higher level of job satisfaction, of involvement in decision making, and
appreciation for the many work schedule options.
MIOSHA's experience illustrates what other Sloane winners have found:
- You cannot automatically put
"customers first" above employee concerns. Rather, when the workplace addresses staff issues, the staff are
more responsive to customers and true customer service excellence can
become a reality.
- Employees need involvement and
input in decision making and managers need to listen.
- Employees must have
opportunities to be challenged, to learn and to upgrade their skills.
- And, a culture of trust is
essential. Employers who trust
employees, and establish sound metrics for accountability create work
environments where it is not necessary to look over people's shoulders to
ensure good work.
"I'm
incredibly proud that our MIOSHA team is one of the Sloan Awards winners this year," said
DLEG Director Keith W. Cooley. "This recognition is an excellent example of
how a public agency, with a variety of employee unions and needs, can create
flexibility to meet the needs of employees and provide the best service
possible to their customers."
The Sloan Awards recognize organizations that are
dedicated to making work "work" for both the employer and the employees.
Representing employers of all sizes and all types, winners of this prestigious
award not only offer excellent workplace flexibility practices, but they also
use flexibility as a strategic business tool to enhance organizational
effectiveness while also benefiting employees.
"Employers
must develop new recruitment and retention policies. Unprecedented conditions – a multi-generational
workforce, a shrinking labor pool and an increasing demand for skilled workers – dictate that they do so," said Greg
Roth, Senior Manager of Workforce Education Programs for the U.S. Chamber
of Commerce's Institute for a Competitive Workforce.
Other local winners of the 2008 Alfred P. Sloan
Awards for Business Excellence in Workplace Flexibility announced at the Detroit
Chamber awards ceremony include: Albert
Kahn Family of Companies; Amerisure Mutual Insurance Company; BDO Seidman, LLP;
Detroit Regional Chamber; Farbman Group; Image One; Lee Hecht Harrison; Menlo
Innovations LLC; Mill Steel Company; Peckham Inc., and The Children's Center of
Wayne County.
Applications
for the Alfred P. Sloan Awards were open to all organizations in Michigan with more than 10 employees that
had been in business for at least one year. Applicants were evaluated in a rigorous
two-step process, first comparing the employer's application to nationally
representative data from Families and Work Institute's National Study of Employers, and then corroborating the employer
responses through a survey of employees.
"Sloan Award winners have put into practice their
bold ideas about how to make work work in the 21st century, and they
have shown how they can support the needs of their employees while also making
their organizations more effective and successful," said Ellen Galinsky, president of Families and Work Institute. Each of the 2008 Sloan Award winners will also
be recognized nationally, including a full-page congratulatory ad in USA Today, and will be featured in the
2009 issue of the Guide to Bold New Ideas
for Making Work Work, published by Families and Work Institute.
Michigan (statewide) is one of 30 select
communities nationwide chosen to host and participate in the When Work Works initiative. Other
communities participating are: Arizona (statewide); Atlanta, GA; Aurora, CO;
Birmingham, AL; Boise, ID; Brockton, MA; Charleston, SC; Chicago, IL; Dallas,
TX; Dayton, OH; Durham, NC; Houston, TX; Lexington, KY; Long Beach, CA; Long
Island, NY; Louisville, KY; Melbourne-Palm Bay, FL; Milwaukee, WI; Morris
County, NJ; Providence, RI; Richmond, VA; Rochester, MN; Salt Lake City, UT;
San Francisco, CA; Savannah, GA; Seattle, WA; Spokane, WA;; Washington, DC; and
Winona, MN.
For more
information about When Work Works or
the Alfred P. Sloan Awards, please contact Shanny Peer at (212) 465-2044 x 217 or at speer@familiesandwork.org.
ABOUT WHEN WORK WORKS
When Work Works is a nationwide initiative to
highlight the importance of workforce effectiveness and workplace flexibility
as strategies to enhance businesses' competitive advantage in the global
economy and yield positive business results. When Work Works is a project of Families and Work Institute in
partnership with the Institute for a Competitive Workforce, an affiliate of the
U.S. Chamber of Commerce, and the Twiga Foundation, with funding provided by
the Alfred P. Sloan Foundation. For more
information, visit www.whenworkworks.org.
ABOUT FAMILIES AND WORK INSTITUTE
Families and Work Institute (FWI) is a
nonprofit center for research that conducts extensive research on the changing
workforce, changing family and changing community. Founded in 1989, FWI's
research typically takes on emerging issues before they crest. The Institute
offers some of the most comprehensive research on the
U.S.
workforce available. For
more information, visit www.familiesandwork.org.
About The Institute for a Competitive
Workforce
The Institute for a Competitive Workforce (ICW) is a
501(c)3 affiliate of the U.S. Chamber of Commerce. ICW promotes high educational
standards and effective workforce training systems, so that they are aligned
with each other and with today's rigorous business demands. Through policy
initiatives, business outreach, and a strong grassroots network, ICW is finding
solutions that will preserve the American workforce as this country's greatest
business asset and its strongest future resource. For more information, visit www.uschamber.com/icw.
About The Twiga Foundation
The Twiga Foundation is dedicated to inspiring,
promoting and maintaining a family consciousness at home, in the workplace and
in the community. The Twiga Foundation acts as a liaison to key stakeholders in
the When Work Works communities to
address the issue of flexibility in the workplace. The Foundation helps build a
broader leadership constituency for workplace flexibility within each
community. For more information, visit www.twigafoundation.org.
About The DEPARTMENT OF LABOR &
ECONOMIC GROWTH
The Michigan Department of Labor & Economic Growth
(DLEG) is the state government agency charged with providing the skilled
workforce Michigan needs to enhance and maintain its economy. Enabling workers to acquire the skills necessary to succeed in today's
21st Century knowledge-based economy is central to Michigan's
strategy for economic transformation. For
more information, visit www.michigan.gov/dleg.