Has
my Home Heating Credit claim been processed yet?
For reasons of security we are unable to provide account specific
information. You may obtain this information by using Individual
Self Serve.
To protect your personal information you will be asked for your Social Security
number, name, household income and filing status.
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I
sent my energy draft to my heat provider, but they told me they have no record
of receiving it. What should I do now?
Allow 60-90 days for your draft to be applied to
your account. After the allowed timeframe, call the Michigan Department of Treasury at
1-800-827-4000. If your draft has been cashed, the representative will give you
information so you can trace it. If it has not been cashed, you will be advised
what to do to replace it.
Deaf, hearing- or speech-impaired persons may call
(517) 636-4999 between 8 a.m. and 5 p.m. for assistance.
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I
was sent an energy draft for my Home Heating Credit, but I can't use it
because:
- I have moved since filing my Home Heating Credit
claim, and I no longer have a heat account
- I no longer live in Michigan
- I heat with bulk fuel and will not need to purchase
anymore before the void date on the draft
- I cut my own wood for heat
- My heat provider does not accept energy drafts.
Mail the draft and a letter of explanation to:
Customer Contact Division -RRF
Michigan Department of Treasury
P.O. Box 30757
Lansing, MI 48909
Your letter of explanation should include:
- An explanation of why the draft cannot be used
- Any supporting documentation including lease agreements, or additional
income information.
Please note: The information will be reviewed and you will receive a
response within 90 days.
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I'm
having problems getting credit for my Home Heating draft or receiving the refund
of the draft balance back from my heat provider. What should I do?
The Michigan Public Service Commission is
empowered to enforce the Home Heating Credit law as it pertains to regulated
utilities. If your heat provider is not a regulated utility, they will refer you
to the proper agency for assistance. Visit the Public Service Commission Web site
for Information
about Consumer Complaints.
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I
have received a Home Heating draft, but there is a mistake on it. Can I still
use it?
Usually, if the mistake is small (typographical error, transposed numbers,
letters) the company will honor the draft. However, if you are concerned or are
not satisfied with the draft, you may return it by mail to:
Customer Contact Division -RRF
Michigan Department of Treasury
P.O. Box 30757
Lansing, MI 48909
Please identify the mistake(s) and include a letter identifying the corrections
to be made. You will receive a response within 90 days.
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May
I apply my draft to my spouse's heating account even though my name does not
appear on the account?
Yes. You may apply the Home Heating draft to
your spouse's account as long as you both reside at the address listed on the
draft.
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What
are the qualifying income levels for this year's Home Heating Credit? What is
the standard allowance?
The qualifying income levels for the 2007 Home
Heating Credit are as follows:
Table A: Standard Allowance for the Standard
Credit Computation
|
Your Exemptions (from line 11.i) |
Standard Allowance |
Income Ceiling |
|
0 or 1 |
$394 |
$ 11,243 |
|
2 |
528 |
15,072 |
|
3 |
662 |
18,900 |
|
4 |
796 |
22,729 |
|
5 |
930 |
26,558 |
|
6 |
1,064 |
30,386 |
|
|
+134 for each exemption over 6 |
+3,829 for each exemption over 6 |
Table B: Exemptions and Maximum Income for the
Alternate Credit Computation
|
Your Exemptions (from line 11.i) |
Maximum Income |
|
0 or 1 |
$12,263 |
|
2 |
$16,502 |
|
3 or more |
$20,282 |
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Where
can I obtain a Home Heating Credit booklet?
You can download the form and instructions from our Web site from January through
September. Some local
libraries and post offices may offer forms to the public.
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What
if my spouse is deceased, but his or her name is also on the draft? Can I still use
the draft?
Yes. You can still use the draft, if your spouse's name is on the heat account. In
the event your heat provider does not accept it, you may return the draft with a
letter explaining your request. Be sure to include a copy of the death
certificate. Mail to:
Customer Contact Division -RRF
Michigan Department of Treasury
P.O. Box 30757
Lansing, MI 48909
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What
should I do if I have a prior year Home Heating draft in my possession?
Return the draft, along with a letter of explanation requesting a replacement check
to:
Customer Contact Division -RRF
Michigan Department of Treasury
P.O. Box 30757
Lansing, MI 48909
The information will be reviewed. You will receive a response within 90
days.
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The
individual named on the Home Heating draft is deceased. What should be done with
the draft?
Return the draft and submit a Claim
for Refund Due a Deceased Taxpayer (Form MI-1310) and a copy of the
death certificate or court issued Letters of Authority to:
Customer Contact Division -RRF
Michigan Department of Treasury
P.O. Box 30757
Lansing, MI 48909
The information will be reviewed. The claimant or personal
representative of the estate will receive a response within 90 days.
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What
should I do if I was sent a Home Heating draft for my Home Heating Credit, but
my heating costs are included in my rent or the heat account where I live is
under someone else's name?
Mail the draft with a letter of explanation to:
Customer Contact Division -RRF
Michigan Department of Treasury
P.O. Box 30757
Lansing, MI 48909
Your letter of explanation should include:
- An explanation of why the draft cannot be used
- Any supporting documentation including lease agreements, or additional
income information.
The information will be reviewed. You will receive a response within
90 days.
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I've
been informed that my Home Heating Credit has been processed and an energy draft
has been sent, but I have not received it yet. What do I do?
Allow 30 days from the date the draft was issued. After 30
days contact the Michigan Department of Treasury at 1-800-827-4000 or submit a
customer service request by using
"Check My Income Tax Info"
and select "Submit a Question to Treasury".
Note: If your address has changed, make sure to include your
new address when you submit your question.
Deaf, hearing- or speech-impaired
persons may call (517) 636-4999 between 8 a.m. and 5 p.m. for assistance.
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I
lost my energy draft. What should I do?
Allow 30 days from the date the draft was issued. After 30 days
contact the Michigan Department of Treasury at 1-800-827-4000 or submit a
customer service request by using "Check My Income Tax
Info" and select "Submit a Question to Treasury". An affidavit
will be mailed to you to sign and return. You will receive a response
within 90 days.
Deaf, hearing- or speech-impaired persons may call
(517) 636-4999 between 8 a.m. and 5 p.m. for assistance.
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What
should I do if my home heating draft was damaged and my heat provider will not
accept the draft?
Return the draft, along with an explanation requesting a replacement to:
Customer Contact Division -RRF
Michigan Department of Treasury
P.O. Box 30757
Lansing, MI 48909
The information will be reviewed. You will receive a response within 90 days.
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What
is household income?
Household income means all income, both taxable and non-taxable, received by
all members of a household.
See a
list of items included in household income.
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