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Spring 2012 Joint Provider/Surveyor Outline & Objectives
Suburban Collection Showplace - Novi, MI
Welcome Remarks from the Bureau of Health Systems
Mike Pemble, Director
KEYNOTE ADDRESS
Challenges of Caring for Clinically Complex Residents
Dr. Charlotte Eliopoulos, RN, PhD
Objectives:
Describe the profile of today's nursing home resident
List examples of new care challenges
Describe factors influencing ability of staff to care for residents with complex clinical conditions
List actions to address needs of residents with complex clinical conditions
BREAKOUT SESSIONS
A. Coaching and Communication with a Diverse Work Force
Dr. Charlotte Eliopoulos, RN, PhD
Objectives:
Discuss new approaches to management based on an increasingly diverse workforce
Compare coaching from traditional supervision
Describe basic coaching skills
B. Person Centered Care Through Consistent Assignment: The Key to Quality
Cean Eppelheimer; Audrey Stob, RN,CPHQ
Objectives:
Describe person centered planning in Michigan
Discuss operational strategies for implementing consistent assignments
C. Uh-oh, Did I Do That? Medication Errors in LTC
Dr. John Mitchell, Pharm. D., FASHP
Objectives:
Define medication errors and classify their significance
Understand the extent of medication errors and their impact on patient care
Discuss the factors contributing to errors and the impulse to "place blame" on healthcare workers
Examine approaches to minimize the risk of medication errors and applications to LTC
D. Strategies for Reducing Falls and Improving Balance for Skilled Nursing Facility Residents
Dr. Matthew Ford, P.T., PhD
Objectives:
Recognize prevalence of falls in skilled nursing facilities
Identify common risk factors for falls among nursing home residents
List resident situations that require medical or physical therapy referral
List management strategies for minimizing fall risks
Discuss the components of a comprehensive program that minimizes falls in nursing homes
E. Basic Elements of a LTC Infection Control Program
Teri Lee Dyke, RN, MSN,CIC
Objectives:
Describe the role of the infection preventionist in healthcare
Describe the functional infection control program
List Infection control mitigation and management
Case Studies/group response
Recognize resources available for infection prevention
F. Hey, Get Out of My Chair: A Look at Changing the Culture of Engagement
Karl Schillinger, B.S., C.T.R.S
Objectives:
Define the challenges of individuals with dementia and understanding aggressive behavior
Non-pharmacological approaches for managing behavioral symptoms
Time and Task vs. Elder Centered
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