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Enforcement Process
 MDCR is an administrative agency with investigative and enforcement authority. The Enforcement Process is defined as all of the tasks performed when a customer interacts with the department regarding a civil rights related need or concern, including investigation and resolution of complaints of discrimination, outreach and education programs, community relations, and contract compliance. |
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Complaint Investigation |
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Click here for: MDCR investigates complaints to determine whether unlawful discrimination has occurred. While investigating a complaint, MDCR is impartial and does not act as an advocate or representative for either party. |
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Outreach and Education |
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Click here for: MDCR provides Outreach and Education activities in collaboration with governmental units, community-based organizations, law enforcement, advocacy groups, educational institutions, and the private sector. |
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Community Relations |
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Click here for: The Community Relations Division seeks to enhance communication around common issues, provide new options in service delivery, and facilitate access to outreach and education by the development of formal and informal relationships with communities, organizations, businesses, and educational institutions. |
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Legal Affairs |
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Click here for: The Managing Attorney and five MDCR staff attorneys serve as legal advisors to all enforcement units and organizational units within MDCR... |
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