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Natural Gas Consumer Alerts

• Michigan Public Service Commissioners Coming to Seven Michigan Cities This Fall PDF icon
The Michigan Public Service Commission (MPSC) announces its schedule of seven Consumer Forums to be held in Michigan cities this October.

• MPSC Documents And Information Resources Available On Website PDF icon
Describes the types of documents and information resources available on the MPSC'S Web site.

• Tips For Terminating Or Changing Utility Service PDF icon
Outlines precautionary steps to take when changing or terminating utility service.

• Protect Your Privacy And Prevent Utility Service Fraud PDF icon
Provides information on how to prevent utility service fraud and identifies steps to take if you are a victim.

• Natural Gas Choice Is Here PDF icon
Provides helpful information on what customers should know about switching to an Alternative Natural Gas Supplier.

• Making An Informed Choice PDF icon
Provides information on the Natural Gas Customer Choice Program - including a comparison of a sample full-service customer bill and an Alternative Gas Supplier (AGS) customer bill.

• 2007/2008 Home Heating Help PDF icon
Advises of programs which help customers avoid winter utility service shutoff.

• Help With Utility Problems is Available by Calling the MPSC's Toll-Free Number! PDF icon
Identifies special Michigan Public Service Commission toll-free numbers that consumers can use to receive help with natural gas, electric and telephone service problems and inoperative payphones.

• Are You Eligible For The 2007 Home Heating Credit? PDF icon
Describes eligibility requirements and how to apply for the Home Heating Credit.

• The Formal Utility Complaint PDF icon
Describes how a customer files a utility complaint with the Michigan Public Service Commission.

• Utility Bills And Your Credit Report PDF icon
Describes credit reporting as it applies to utility bills, and provides information and resources available to help maintain good utility credit.

• The Earned Income Credit Can Help Low Income Families Pay Their Utility Bills PDF icon
Describes eligibility requirements and how to apply for the Earned Income Credit.

• Appliance Service Plans-Read The Fine Print PDF icon
Describes the home appliance service plans offered by utility companies, and provides information to consider before purchasing such a plan.

• The Real Story About Estimated Utility Bills PDF icon
Provides information on the billing practice of estimated utility bills and discusses customer meter reads.

• Gas Bills May Have A New Look PDF icon
Describes new format for natural gas bills. Although the new format provides more detail -- no new charges have been added.

• The Rate Case-How Utility Rates Are Set PDF icon
Identifies the procedures involved in setting up rates utility companies may charge for their services.

• Your Utility Meter: Accessibility and Location PDF icon
Provides information on customer responsibilities regarding meter location, access, and relocation costs.

• Supplemental Home Heating Sources - Life Saving Tips PDF icon
Provides information on the safe operation of fireplaces and electric, gas, and kerosene space heaters.

• The Rate Case-How Utility Rates Are Set PDF icon
Identifies the procedures involved in setting up rates utility companies may charge for their services.


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