MSI will accept returns on products delivered in error, not as ordered, or damaged due to error on the part of MSI. If products are shipped through a common carrier, any damage claims should be filed directly with the carrier's representative.

Requests for returned products that have been delivered exactly as ordered and are not due to error on the part of MSI, are subject to a
15% restocking charge plus freight charges. These returns are subject to the following conditions:

          1. The product(s) must be in good, resalable condition.

          2. The product(s) can be resold within three (3) months.

          3. Special orders may NOT be accepted for return.

When requesting returns or repairs, please call the MSI Sales Department. Provide the representative with your purchase order number or MSI sales order number, the product information, and reason for request.