ORS - Michigan.gov Customer Survey

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ORS Purpose:
We are an innovative retirement organization driven to empower our customers for a successful today and a secure tomorrow.

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Michigan.gov Customer Survey

Help us improve Michigan.gov. Your response will not be use for any purpose other than evaluating the value of Michigan.gov. If you have a question or need to report a problem with a website please use our Contact Form so your issue can be routed to the appropriate personnel. This survey is for statistical and improvement purposes only.

1. Overall, how would you rate the Michigan.gov website?

	Excellent
	Very Good
	Fair
	Poor
	Very Poor

2. Did you find the information you needed?

	Yes
	Partially
	No
	Just Browsing

3. How did you find the information you were looking for?

	Navigation
	Michigan.gov search
	I went right to it from an external search engine (Google, Yahoo!, etc.)

4. What information were you looking for?

Your Suggestions

5. What types of information or services would you like to see on this website?

6. Please offer general comments and recommendations.

About You

7. Age group:

	Under 25
	25-34
	35-44
	45-54
	Over 55

8. Are you a Michigan Resident?

Yes

9. How often do you visit Michigan.gov?

	Daily
	Weekly
	Monthly
	Infrequently
	This is my first visit

10. Rate your comfort level with the Internet:

	Minimal
	Average
	Above Average
	Expert